POLICE, FIRE, AMBULANCE – Dial 9-1-1
BC NurseLine 8-1-1, or HealthLinkBC.ca
Poison Control 1-800-567-8911
NON-EMERGENCY POLICE, FIRE DEPT, HOSPITAL
RCMP Powell River, 604-485-6255
FIRE CHIEF Doug Corbett, SIVFD, 604-762-4966, sivfdchief@qathet.ca
Powell River General Hospital, 604-485-3211
EMERGENCY RESPONSE PROGRAM - qathet Regional District
MANAGER EMERGENCY SERVICES Ryan Thoms, 604-414-4553, rthoms@qathet.ca
MEDIA
RADIO 95.7 Coast FM 604-485-4207; 98.9 The Goat FM 250-331-4033;
99.7 2 Day FM 250-331-4033
NEWSPAPER Powell River Peak , 604-485-5313
EMAIL list to water customers
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SAVARY SHORES IMPROVEMENT DISTRICT
RECENT NOTICES: savaryshoreswater.ca/news
EMERGENCY COORDINATOR
SSID OPERATOR Kerby Fisher
Cell (250) 702-1699, kerbyfisher@gmail.com
The Operator will determine the course of action, provide direction to personnel, and establish an Emergency Coordination Centre if necessary.
EMERGENCY COMMUNICATIONS
SSID ADMINISTRATOR Janine Reimer
Voice (604) 414-8448, Text (604) 223-1959, administrator@savaryshoreswater.ca
The Administrator will contact emergency response, health authorities, trustees, SSID water users, and media as necessary.
TRUSTEES
TRUSTEE Bryan Miles, Savary Island / Courtenay (250) 650-1940, brm1292@gmail.com
TRUSTEE Lee Davis, Savary Island (250) 889-8309, the_rhino_chaser@hotmail.com
TRUSTEE Brent Brucker, Savary Island / Courtenay (250) 897-6176, r.b.brucker@shaw.ca
PUBLIC HEALTH CONTACTS
PRIMARY CONTACT Jack Davidson, Drinking Water Officer
Office (604) 485-3335, jack.davidson@vch.ca
BACKUP VCH OFFICERS
Darren Molder Mgr DWO, office (604) 885-8711, darren.molder@vch.ca
Mike Nguyen Sr DWO, office (604) 485-3324, michael.nguyen@vch.ca
SERVICES & SUPPLIES
BOTTLED WATER Aaron Service, Powell River (604) 485-5611
BULK WATER HAULER Lund Water Taxi, Lund (604) 483-9749
ELECTRICAL Lund Electric, Lund (604) 414-8238
EXCAVATING Eric’s Savary Island Services, Savary Island (604) 483-4959
FIRE HYDRANTS Terminal City Ironworks, Langley 1-888-443-4493
GATE VALVES Terminal City Ironworks, Langley 1-888-443-4493
GENERATORS Lund Marine, Lund (604) 483-4612
PIPES, PLUMBING, CONNECTIONS Pete’s Plumbing & Heating, Powell River (604) 485-9761
PUMPS CanWest Drilling, Powell River (604) 485-4250
TRANSPORTATION Lund Water Taxi, Lund (604) 483-9749
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EMERGENCY ACTIONS
BACKFLOW - ACTIONS
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users, to boil water for two minutes or take other disinfection procedures in accordance with recommendation of local health officials
• After repairs, purge and disinfect lines as directed
CONTAMINATION OF WATER - ACTIONS
• Operator to shut down pump
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users either to not drink the water, or to boil first
ADDITIONAL CONTACTS, depending on severity:
• Provincial Emergency Preparedness
• Police
• Ministry of Environment
EARTHQUAKE - ACTIONS
• Get to safety, and assess damage
• Follow protocols related to damage incurred
FIRE - ACTION
• Call 9-1-1
LOSS OF WATER (dry well) - ACTIONS
• Operator to ensure pump is shut off, to protect pump
• Contact well driller for advice & assistance
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users about interruption of water
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
LOW RESERVOIR (loss of pressure) - ACTIONS
• Check the generator and pumps
• If unable to rectify immediately, notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users about low-level water reservoir
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
MEDICAL - ACTION
• Call 9-1-1
POSITIVE COLIFORM COUNT - ACTIONS
• Consult health authority
• Flush & resample as per health authority's direction
• Check for backflow
IF 2nd POSITIVE COLIFORM COUNT
• Consult health authority and follow directions
POWER FAILURE (generator) - ACTIONS
• Start up alternate generator
• Call generator mechanic, and/or electrician, and arrange for repairs
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
PUMP FAILURE - ACTIONS
• Determine which pump has failed, by watching the water meters to see if they are spinning when a pump activates
• Change the pump selection switch to the working pump
• Contact well driller for advice and assistance to repair or replace pump
• If both pumps have failed, arrange alternate source, e.g. bottled water or bulk hauler, and contact well driller
SECURITY BREACH - vandalism, tampering, unauthorized access - ACTIONS
• Vandalism: Call RCMP, check equipment and buildings for damage
• Equipment tampering: Call RCMP, and monitor distribution system for failures
• Water tampering: Call RCMP, issue Boil Water Advisory, and test water
• Unauthorized access: Identify the individuals; communicate with them or call RCMP
PREVENTIVE ACTIONS
• Access to the wells, tanks, generators, and storage should be restricted by locks
• Ensure personnel know how to turn on and off the generators and the water supply system
• Ensure all equipment and chemicals are stored securely, using health and safety practices
• Ensure the building that houses the equipment is a safe structure
• Install motion-sensor lights and security alarms if they are available
• Install a smoke detector, and change the batteries annually
• Regularly back-up data, computer files and log books, and store copies offsite
TURBIDITY - ACTIONS
• Identify source and location of the turbidity and remedy situation
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users of any direction from Drinking Water Officer
WATER MAIN BREAK - ACTIONS
• Reduce pressure, but maintain enough pressure to prevent backflow.
• Call for repairs; e.g. plumber, excavator.
• Notify water users about interruption of water
• Notify Drinking Water Officer, Vancouver Coastal Health
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
