POLICE, FIRE, AMBULANCE – Dial 9-1-1
BC NurseLine 8-1-1, or HealthLinkBC.ca
Poison Control 1-800-567-8911
NON-EMERGENCY POLICE, FIRE DEPT, HOSPITAL
RCMP Powell River, 604-485-6255
FIRE CHIEF Chris Philpott, SIVFD, 604-414-9495, sivfdchief@qathet.ca
Powell River General Hospital, 604-485-3211
EMERGENCY RESPONSE PROGRAM - qathet Regional District
MANAGER EMERGENCY SERVICES Ryan Thoms, 604-414-4553, rthoms@qathet.ca
MEDIA
RADIO 95.7 Coast FM 604-485-4207; 98.9 The Goat FM 250-331-4033;
99.7 2 Day FM 250-331-4033
NEWSPAPER Powell River Peak , 604-485-5313
EMAIL list to water customers
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SAVARY SHORES IMPROVEMENT DISTRICT
RECENT NOTICES: savaryshoreswater.ca/news
EMERGENCY COORDINATOR
SSID OPERATOR Kerby Fisher
Cell (250) 702-1699, kerbyfisher@gmail.com
The Operator will determine the best courses of action, provide direction to personnel, and establish an Emergency Coordination Centre if necessary.
EMERGENCY COMMUNICATIONS
SSID ADMINISTRATOR Janine Reimer
Voice (604) 414-8448, Text (604) 223-1959, administrator@savaryshoreswater.ca
The Administrator will contact emergency response, health authorities, trustees, SSID water users, and media as necessary.
TRUSTEES
TRUSTEE Bryan Miles, Savary Island / Courtenay (250) 650-1940, brm1292@gmail.com
TRUSTEE Lee Davis, Savary Island (250) 889-8309, the_rhino_chaser@hotmail.com
TRUSTEE Brent Brucker, Savary Island / Courtenay (250) 897-6176, r.b.brucker@shaw.ca
PUBLIC HEALTH CONTACTS
PRIMARY CONTACT Jack Davidson, Drinking Water Officer
Office (604) 485-3335, jack.davidson@vch.ca
BACKUP VCH OFFICERS
Darren Molder Mgr DWO, office (604) 885-8711, darren.molder@vch.ca
Mike Nguyen Sr DWO, office (604) 485-3324, michael.nguyen@vch.ca
SERVICES & SUPPLIES
BOTTLED WATER Aaron Service, Powell River (604) 485-5611
BULK WATER HAULER Lund Water Taxi, Lund (604) 483-9749
ELECTRICAL Lund Electric, Lund (604) 414-8238
EXCAVATING Eric’s Savary Island Services, Savary Island (604) 483-4959
FIRE HYDRANTS Terminal City Ironworks, Langley 1-888-443-4493
GATE VALVES Terminal City Ironworks, Langley 1-888-443-4493
GENERATORS Lund Marine, Lund (604) 483-4612
PIPES, PLUMBING, CONNECTIONS Pete’s Plumbing & Heating, Powell River (604) 485-9761
PUMPS CanWest Drilling, Powell River (604) 485-4250
TRANSPORTATION Lund Water Taxi, Lund (604) 483-9749
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EMERGENCY ACTIONS
BACKFLOW - ACTIONS
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users, to boil water for two minutes or take other disinfection procedures in accordance with recommendation of local health officials
• After repairs, purge and disinfect lines as directed
CONTAMINATION OF WATER - ACTIONS
• Operator to shut down pump
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users either to not drink the water, or to boil first
ADDITIONAL CONTACTS, depending on severity:
• Provincial Emergency Preparedness
• Police
• Ministry of Environment
EARTHQUAKE - ACTIONS
• Get to safety, and assess damage
• Follow protocols related to damage incurred
FIRE - ACTION
• Call 9-1-1
LOSS OF WATER (dry well) - ACTIONS
• Operator to ensure pump is shut off, to protect pump
• Contact well driller for advice & assistance
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users about interruption of water
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
LOW RESERVOIR (loss of pressure) - ACTIONS
• Check the generator and pumps
• If unable to rectify immediately, notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users about low-level water reservoir
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
MEDICAL - ACTION
• Call 9-1-1
POSITIVE COLIFORM COUNT - ACTIONS
• Consult health authority
• Flush & resample as per his direction
• Check for backflow
IF 2nd POSITIVE COLIFORM COUNT
• Consult health authority and follow directions
POWER FAILURE (generator) - ACTIONS
• Start up alternate generator
• Call generator mechanic, and/or electrician, and arrange for repairs
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
PUMP FAILURE - ACTIONS
• Determine which pump has failed, by watching the water meters to see if they are spinning when a pump activates
• Change the pump selection switch to the working pump
• Contact well driller for advice and assistance to repair or replace pump
• If both pumps have failed, arrange alternate source, e.g. bottled water or bulk hauler, and contact well driller
SECURITY BREACH - vandalism, tampering, unauthorized access - ACTIONS
• Vandalism: Call RCMP, check equipment and buildings for damage
• Equipment tampering: Call RCMP, and monitor distribution system for failures
• Water tampering: Call RCMP, issue Boil Water Advisory, and test water
• Unauthorized access: Identify the individuals; communicate with them or call RCMP
PREVENTIVE ACTIONS
• Access to the wells, tanks, generators, and storage should be restricted by locks
• Ensure personnel know how to turn on and off the generators and the water supply system
• Ensure all equipment and chemicals are stored securely, using health and safety practices
• Ensure the building that houses the equipment is a safe structure
• Install motion-sensor lights and security alarms if they are available
• Install a smoke detector, and change the batteries annually
• Regularly back-up data, computer files and log books, and store copies offsite
TURBIDITY - ACTIONS
• Identify source and location of the turbidity and remedy situation
• Notify Drinking Water Officer, Vancouver Coastal Health
• Notify water users of any direction from Drinking Water Officer
WATER MAIN BREAK - ACTIONS
• Reduce pressure, but maintain enough pressure to prevent backflow.
• Call for repairs; e.g. plumber, excavator.
• Notify water users about interruption of water
• Notify Drinking Water Officer, Vancouver Coastal Health
• Arrange alternate source; e.g. bottled water, bulk hauler, storage tank
